Ultra Passport

What is the Ultra Passport?

The Ultra Passport is the loyalty program for Ultra Worldwide events.

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How do I earn points?

Points are earned by attending events (not by merely purchasing tickets). You will redeem points using our special Ultra Passport technology, which debuted at Ultra Music Festival 2017 in Miami. For more detail...

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What are points used for?

Unlike some traditional loyalty programs, points are not exchanged for anything. Points are used to progress to a passport level and benefits are based on your passport level only.

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What are the benefits?

For more information on benefits, please visit here.

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How long do my points last?

Points will be good for 25 calendar months from the date they are acquired. Festivals that you attend in this period will count towards your status level.

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I’ve attended an Ultra event previously, can I redeem points for that?

You begin earning points as soon as your account is created. Starting at this time, you’ll receive points toward all of the perks of Gold and Platinum status!

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I've bought tickets to this festival in past years. Can I use my old account information to log in to Ultra Passport?

No, Ultra Passport is a brand new system that will require each person to sign up for a new account.

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Having trouble receiving emails from Ultra Passport?

1. Make sure you entered your email address correctly. 2. Check your spam and junk folders. 3. Add passport@ultramusicfestival.com to your safe senders list. 4. Try resending either the password reset or accoun...

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