Can I bring my own food and medicines if I need special treatment due to medical reasons?
Exceptions will be made on a case-by-case basis for medically required items after proper inspection.
If your medical condition requires special care, at the entrance you will need to present medical confirmation (prescription or doctor’s certificate) confirming this requirement (your personal data must be clearly stated at the confirmation).
Is there vegetarian or vegan food in the festival area?
Yes, you will be able to buy vegetarian and vegan food at the festival grounds.
Can I bring and use my photo, video, or audio equipment?
Non-professional cameras and action cameras, such as GoPro’s, are allowed. Professional cameras, flash cameras, or video and audio recording equipment are not allowed. Poles or sticks are not allowed, but you can bring strap headgear or ...
Will I be fully refunded if the ULTRA Europe Festival is canceled or postponed due to COVID-19?
All tickets will be fully refunded if the event is canceled or postponed due to COVID-19, and you must claim your refund within the timeframe set out by the Event Organizer. If the event is postponed, the Event Organizer may offer you the choice to ...
Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
Can I sell my merchandise, food, drinks, or products at the festival?
Ultra Europe is a music festival, not a (trade) fair. Therefore the only items that can be sold at the venue are the officially Ultra Merchandise (https://www.ultramerchandise.com) and food and drinks offered by the official sponsors and partners of ...