How can I change my booking?
All questions regarding the booking changes (name changes, dates changes, etc.) should be addressed directly to the ticket selling company from which you have bought your ticket or travel package. Only the requests of the original booking holders, sent via email together with a booking number and other details your ticket seller will require, can be considered. Changes are not possible via phone, chat service, or social media accounts. If the change will be possible at the time of the request, your ticket seller will inform you about the change fee which might be applied.
Ticket cancellation/Refund Policy
Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...
Where can I apply for volunteering, internship, or to work at the festival?
Ultra Europe festival does not currently accept unsolicited applications for volunteering/internships/employment. If this policy should change, we will make such an announcement on our website and social media accounts
Where can I apply for performing at the festival?
Ultra Europe festival does not currently accept unsolicited applications for performers. If this policy should change, we will make such an announcement on our website and social media accounts.
Do you have lockers available at the venue?
You can add a little extra luxury to your festival experience by booking one of our (charging) lockers to store your belongings. You can pre-book your locker to make sure you don’t have to carry your backpack, extra clothes, spare sunglasses, and ...