How can I top up my wristband with money? Do you accept debit cards?
There will be several wristband top up stations inside of the festival venue. You can top up your wristband with cash (EUR) or a credit card.
Top up fee is 2.5 EUR, there is no top up fee when you are using Mastercard or Maestro card. Minimum top up payment is 10 EUR, minimum refund amount is 5 EUR.
Zapadna Obala (West Coast) Center Top Up opening hours:
Wednesday 11:00 - 23:00 (11 AM - 11 PM)
Thusday 11:00 - 23:00 (11 AM - 11 PM)
Friday 11:00 - 23:00 (11 AM - 11 PM)
Park Mladezi (Festival Location) Top Up opening hours:
Thursday 15:00 - 22:00 (3 PM - 10 PM) (main GA entrance)
On each invoice the balance on your wristband will be shown.
Where and when can I get the refund for the money I left on my wristband?
Wristband money refund will be available at all Top Up stations marked as TOP-UP during the festival until 05:00 AM (end of the festival). After the festival ends you can get a refund at the TOP UP station next to the VIP ENTRANCE. Working hours for ...
Do I need to have an ID for the wristband exchange?
Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. ACCEPTABLE FORMS OF IDENTIFICATION FOR ENTRY: Valid passport or national ID card Valid driver’s license (must have photo ...
What do you mean by "Cashless Payment Wristbands?"
We use a cashless payment system at Ultra Europe. Upon receiving your festival bracelet, you will have the possibility to top up your wristbands with money in order to be able to pay for drinks, food, and merchandise at the venue. Payments for ...
How do I get my wristband?
Before entering the festival, you must first collect your wristband from the exchange point at the main festival entrance. Zapadna Obala (West Coast) Center wristband exchange opening hours: Wednesday 11:00 - 23:00 (11 AM - 11 PM) Thusday 11:00 - ...
What if I lost or damaged my wristband?
Entrance to the main festival venue and other parties during the Ultra Europe week is allowed only with a valid and undamaged ticket/wristband. No replacement tickets/wristbands will be issued under any circumstances if lost, damaged or unusable for ...