How do I get my wristband?

How do I get my wristband?

Before entering the festival, you must first collect your wristband from the exchange point at the main festival entrance.  
 
Zapadna Obala (West Coast) Center wristband exchange opening hours: 
 
Wednesday 11:00 - 23:00 (11 AM - 11 PM) 
 
Thusday 11:00 - 23:00 (11 AM - 11 PM)  
 
Friday 11:00 - 23:00 (11 AM - 11 PM)  
 
Saturday 11:00 - 23:00 (11 AM - 11 PM)  
 
Sunday 11:00 - 23:00 (11 AM - 11 PM)  
 
  
Park Mladezi (Festival Location) wristband exchange opening hours: 
 
Thursday 15:00 - 22:00 (3 PM - 10 PM) 
 
Friday 15:00 - 03:00 (3 PM - 3 AM) 
 
Saturday 15:00 - 03:00 (3 PM - 3 AM) 
 
Sunday 15:00 - 03:00 (3 PM - 3 AM) 
 
  
VIP and VVIP Customers - Please visit the dedicated VIP and VVIP wristband exchange points for expedited collection. These collection points can be found on the east and south sides of the festival and are separate from the General Admission Wristband exchange. Please follow the event signage upon arrival. These collection points will only be in operation during the festival.


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