No transferring of tickets
Re-selling and transferring tickets is prohibited. Legal actions may be placed on both the buyer and the seller. Tickets purchased from anywhere other than our official ticket sites and outlets, including the black market, are illegal and you will not be allowed entry to the festival with said ticket.
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Tickets for people with disabilities
As every year, people with disabilities have the right to free entry to the festival venue with valid medical documentation. If they are accompanied by someone, his/her escort has a right to buy a festival ticket at a 50% discount.
Can I upgrade my tickets to VIP or VVIP at the venue?
VVIP upgrades will be available at the ticket booth in front of the main entrance PARK MLADEŽI, on a first-come, first-served basis. In the case that all available places in the VVIP zone will be sold out by then, unfortunately, you won’t be able to ...
Ticket Upgrades
There is a possibility to upgrade your GA tickets to VIP, if VIP is not SOLD OUT. It will be stated at the ticket stand. Please send an email to ticketenquiries@ultraeurope.com and support@liveit.io and we will do our best to assist you.
What if I lost or damaged my wristband?
Entrance to the main festival venue and other parties during the Ultra Europe week is allowed only with a valid and undamaged ticket/wristband. No replacement tickets/wristbands will be issued under any circumstances if lost, damaged or unusable for ...
Ticket cancellation/Refund Policy
Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...