Ticket cancellation/Refund Policy

Ticket cancellation/Refund Policy

Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase additional Booking Protection, which allows you to get a refund in case you cannot attend the event (for a wide range of reasons as specified by Booking Protect). For more information please get in touch with us at ticketenquiries@ultraeurope.com and we can further assist you.