Ticket cancellation/Refund Policy
Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase additional Booking Protection, which allows you to get a refund in case you cannot attend the event (for a wide range of reasons as specified by Booking Protect). For more information please get in touch with us at ticketenquiries@ultraeurope.com and we can further assist you.
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Ticket Upgrades
There is a possibility to upgrade your GA tickets to VIP if VIP is not SOLD OUT. It will be stated at the ticket stand. Please send an email to ticketenquiries@ultraeurope.com and we will do our best to assist you.
What is a Destination Ultra ticket?
Destination Ultra ticket is a ticket that grants you access to all events in the whole 7 days period of Destination Ultra week (Ultra Europe Split, Ultra Regatta Brač at Club 585, Ultra Beach Hvar at Carpe Diem Beach Club, Ultra Beach Afterparty at ...
Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
Where can I apply for volunteering, internship, or to work at the festival?
Ultra Europe festival does not currently accept unsolicited applications for volunteering/internships/employment. If this policy should change, we will make such an announcement on our website and social media accounts
Where can I apply for performing at the festival?
Ultra Europe festival does not currently accept unsolicited applications for performers. If this policy should change, we will make such an announcement on our website and social media accounts.