Ticket Upgrades

Ticket Upgrades

There is a possibility to upgrade your GA tickets to VIP if VIP is not SOLD OUT. It will be stated at the ticket stand. Please send an email to [email protected] and we will do our best to assist you.

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    • Ticket cancellation/Refund Policy

      Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...
    • What is a Destination Ultra ticket?

      Destination Ultra ticket is a ticket that grants you access to all events in the whole 7 days period of Destination Ultra week (Opening party at hotel Amphora in Split, Ultra Europe Split, Ultra Regatta Brač at Club 585, Ultra Beach Hvar at Carpe ...
    • Do I need to have a ticket in my own name?

      Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
    • Can I upgrade my tickets to VIP or VVIP at the venue?

      ​VVIP upgrades will be available at the ticket booth in front of the main entrance PARK MLADEŽI, on a first-come, first-served basis. In the case that all available places in the VVIP zone will be sold out by then, unfortunately, you won’t be able to ...
    • Are there restroom facilities on-site at the festival?

      ​Yes, there are facilities for both men and women scattered across the festival grounds, including private accommodations for VIP ticket holders.