Ticket Upgrades

Ticket Upgrades


There is a possibility to upgrade your GA tickets to VIP, if VIP is not SOLD OUT. It will be stated at the ticket stand. Please send an email to ticketenquiries@ultraeurope.com and support@liveit.io and we will do our best to assist you.
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    • Can I upgrade my tickets to VIP or VVIP at the venue?

      ​VVIP upgrades will be available at the ticket booth in front of the main entrance PARK MLADEŽI, on a first-come, first-served basis. In the case that all available places in the VVIP zone will be sold out by then, unfortunately, you won’t be able to ...
    • Ticket cancellation/Refund Policy

      Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...
    • What is a Destination Ultra ticket?

      Destination Ultra ticket is a ticket that grants you access to all events in the whole 7 days period of Destination Ultra week (Ultra Europe Split + ULTRA route week).
    • Do I need to have a ticket in my own name?

      Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
    • No transferring of tickets

      Re-selling and transferring tickets is prohibited. Legal actions may be placed on both the buyer and the seller. Tickets purchased from anywhere other than our official ticket sites and outlets, including the black market, are illegal and you will ...