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Ticket cancellation/Refund Policy
Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...
What is a Destination Ultra ticket?
Destination Ultra ticket is a ticket that grants you access to all events in the whole 7 days period of Destination Ultra week (Ultra Europe Split, Ultra Regatta Brač at Club 585, Ultra Beach Hvar at Carpe Diem Beach Club, Ultra Beach Afterparty at ...
Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
Can I upgrade my tickets to VIP or VVIP at the venue?
VVIP upgrades will be available at the ticket booth in front of the main entrance PARK MLADEŽI, on a first-come, first-served basis. In the case that all available places in the VVIP zone will be sold out by then, unfortunately, you won’t be able to ...
Are there restroom facilities on-site at the festival?
Yes, there are facilities for both men and women scattered across the festival grounds, including private accommodations for VIP ticket holders.