What do you mean by "Cashless Payment Wristbands?"

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• Are there cash machines inside of Park Mladeži or the Ultra Beach venue?

  ULTRA Europe festival is cashless, meaning no cash is accepted as a payment method inside the festival doors. You can pay with your cashless UE wristband or directly with your credit card or mobile phone using NFC. You can use numerous Top Up ...

• How can I top up my wristband with money? Do you accept debit cards? In case of cash payment: EUR or HRK?

  There will be several wristband top-up stations inside the festival venue. You can top up your wristband with cash (HRK) or a credit card.  In case you need to take cash from your bank account via debit card, you can use the cash vending machines ...

• Can payment in bars and restaurants be made in Euros in Croatia?

  ​The official currency in Croatia is Kuna which is the only legal tender. There are cash points located across Split to exchange currency for Kuna. We advise that you prepare and bring with you enough KUNA to the event to avoid running out of money ...

• If I submitted a refund request, when will I receive my payment?

  Provided your information has been verified, funds will appear in your bank account within 90 days of submitting the form.

• What if I lost or damaged my wristband?

  Entrance to the main festival venue and other parties during the Ultra Europe week is allowed only with a valid and undamaged ticket/wristband. No replacement tickets/wristbands will be issued under any circumstances if lost, damaged or unusable for ...