What if I haven’t received an email from the official ticketing provider that I purchased my tickets through this year?

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• How do I know if the ticket(s) I purchased were through an official Ultra Europe ticketing provider?

  Official Ultra Europe ticketing providers include our official website, Festicket and Travel2Ultra.

• When will I receive my ticket(s) for Ultra Europe 2022 if I chose to keep them for that year?

  You will receive an e-mail with full details pertaining to your Ultra Europe 2022 order from the ticketing provider that you purchased your Ultra Europe 2020 ticket(s) with at a later time.

• What if I purchased an Ultra Europe ticket through a third party website?

  Ultra Europe is not responsible for any tickets purchased through a third party website as the reselling of tickets is not permitted.

• What happens if I purchased multiple tickets for Ultra Europe 2020?

  You only need to submit one form per order, regardless of the amount of tickets in the order. All tickets within an order will correspond to the same submission.

• What if I don’t have a clear (see-through) bag?

  ​We highly suggest that you bring your personal belongings to the event in a plastic carry-on bag if you do not have a clear PVC backpack, so you can discharge the same in the clear bag approved backpack which can be purchased at the entrance, for ...