What if I lost or damaged my wristband?

What if I lost or damaged my wristband?

Entrance to the main festival venue and other parties during the Ultra Europe week is allowed only with a valid and undamaged ticket/wristband. No replacement tickets/wristbands will be issued under any circumstances if lost, damaged or unusable for any other reason. The event organizers will not be held responsible for any lost, stolen, or damaged tickets/wristbands.
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    • How do I get my wristband?

      Before entering the festival, you must first collect your wristband from the exchange point at the main festival entrance. Zapadna Obala (West Coast) Center wristband exchange opening hours: Wednesday 11:00 - 23:00 (11 AM - 11 PM) Thusday 11:00 - ...
    • Where and when can I get to the lost & found point? What if I miss the working hours?

      The Ultra Europe Lost & Found point is located inside of the festival venue, behind the main festival GA entrance. It will be open each day until 5:30 AM. Each day after 5:30 AM all found items will be handed over to the police and you will be able ...
    • Do I need to have an ID for the wristband exchange?

      Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. ACCEPTABLE FORMS OF IDENTIFICATION FOR ENTRY: Valid passport or national ID card Valid driver’s license (must have photo ...
    • Do I need to have a ticket in my own name?

      Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
    • Do you have lockers available at the venue?

      Yes, lockers are available at the stadium. You can pre-book a locker to store your belongings, including a (bring your own cable!). The lockers come in one size only, with rental prices ranging from €25 to €45 for a festival day or the full period of ...