Tickets and Admission
How can I change my booking?
All questions regarding the booking changes (name changes, dates changes, etc.) should be addressed directly to the ticket selling company from which you have bought your ticket or travel package. Only the requests of the original booking holders, ...
Ticket Upgrades
There is a possibility to upgrade your GA tickets to VIP if VIP is not SOLD OUT. It will be stated at the ticket stand. Please send an email to ticketenquiries@ultraeurope.com and we will do our best to assist you.
Ticket cancellation/Refund Policy
Tickets are non-refundable and non-transferable across any and all official ticket outlets for Ultra Europe. There is also no exchanging/canceling/refunding of tickets if purchased at the venue. Each official ticket outlet lets you purchase ...
Is there an age limit for the festival?
Only people aged 18+ are allowed to enter the festival. Ultra Europe is strictly 18+ festival.
Can I re-enter the VIP zone if I want to spend some time in the GA zone?
VIP & VVIP festival-goers are able to enter the GA zone and re-enter their own zones. However, keep in mind that the re-entrance possibility is not valid for the whole venue or party - once you exit the venue, you won’t be able to re-enter.
Can I re-enter the stadium on the same festival day/night? Can I re-enter the Ultra Beach & other parties?
Due to security reasons, entrance to each of Ultra Europe parties/events are allowed only one time per festival day/event. No re-entry allowed.
Can I upgrade my tickets to VIP or VVIP at the venue?
VVIP upgrades will be available at the ticket booth in front of the main entrance PARK MLADEŽI, on a first-come, first-served basis. In the case that all available places in the VVIP zone will be sold out by then, unfortunately, you won’t be able to ...
What if I lost or damaged my wristband?
Entrance to the main festival venue and other parties during the Ultra Europe week is allowed only with a valid and undamaged ticket/wristband. No replacement tickets/wristbands will be issued under any circumstances if lost, damaged or unusable for ...
How do I get my wristband?
Before entering the festival, you must first collect your wristband from the exchange point at the main festival entrance. Zapadna Obala (West Coast) Center wristband exchange opening hours: Wednesday 11:00 - 23:00 (11 AM - 11 PM) Thusday 11:00 - ...
Do I need to have an ID for the wristband exchange?
Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. ACCEPTABLE FORMS OF IDENTIFICATION FOR ENTRY: Valid passport or national ID card Valid driver’s license (must have photo ...
What is a Destination Ultra ticket?
Destination Ultra ticket is a ticket that grants you access to all events in the whole 7 days period of Destination Ultra week (Opening party at hotel Amphora in Split, Ultra Europe Split, Ultra Regatta Brač at Club 585, Ultra Beach Hvar at Carpe ...
Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Europe Wristband.
I previously elected to claim benefits for Ultra Miami. How do I choose which Ultra Worldwide or Resistance event I want to attend?
Eligible tickets holders will receive an email with instructions on how to request and register to potentially attend an Ultra Worldwide or Resistance event. Emails will be sent when each 2022 Ultra Worldwide or Resistance event is officially ...